Privacy Policy
1. Introduction
Trio Partners Pty Ltd ("Trio Lawyers", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how and why we collect, use, and disclose your personal information when you visit our website, use our services, or otherwise engage with us. It also outlines your rights under applicable privacy laws. By using our website or providing personal information to us, you agree to the terms of this Privacy Policy. We may update this Policy from time to time by publishing the revised version on our website. This Policy does not apply to thirdparty websites linked from our site.
2. Who we are and who is responsible for your information
Trio Partners Pty Ltd is an Australian law firm based in Victoria. We are responsible for handling your personal information when you access our website, engage our legal services, attend our events, or otherwise interact with us.
3. What personal information we collect and why
The type of information we collect depends on how you interact with us. We may
collect:
a. Contact information
Your name, job title, organisation, postal address, email address, phone number, and any information needed to understand your relationship to another person.
Purpose: To communicate with you, provide legal services, and manage business
relationships.
b. Identification and verification information
Passports, driver licences, and other identity documents, as well as information
about directorships or financial interests.
Purpose: To meet our legal obligations, including laundering, fraud
prevention, and conflict checks.
c. Payment information
Where we contract with you personally, we may collect billing details or credit/debit card information.
Purpose: To process payments securely.
d. Events and meetings
Basic identifying information for building security and event administration. You may voluntarily provide dietary or accessibility requirements.
Purpose: To manage attendance and make reasonable adjustments.
e. Automated website data
Information collected through cookies or similar technologies, such as IP address,
browser type, device information, pages viewed, and interaction data.
Purpose: To improve our website and ensure functionality.
See our Cookies Policy for more details.
f. Marketing subscriptions
If you request publications, newsletters, or event invitations, we may collect your
name, email address, job title, and organisation.
Purpose: To provide updates and materials relevant to your interests. You may opt out at any time.
g. Recruitment
Information included in job applications, including CVs, qualifications, work history, and right-to-work documentation.
Purpose: To assess your suitability for employment.
h. Information about third parties
We may handle personal information about individuals with whom we have no direct relationship when acting for a client (e.g., employees of a business involved in a transaction).
Purpose: To carry out our legal work.
Where notification is inappropriate or impractical, we still handle such information
lawfully.
i. No automated profiling
We do not make decisions about you using automated profiling.
4. Legal basis for using your information
We collect and use personal information where:
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it is necessary to provide legal services or perform a contract with you;
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we are required to do so by law (e.g., antimoneylaundering obligations);
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it is in our legitimate interests to operate and develop our business, provided your privacy is not harmed; or
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you have consented to the use of specific sensitive information (e.g., dietary needs, accessibility requirements).
You may withdraw consent at any time, but this may affect our ability to provide
services.
5. Who we share your information with
We may share your information with:
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service providers assisting us (e.g., IT providers, barristers, consultants, translators, accountants, insurers, background check services);
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regulators, courts, police, or other authorities where legally required;
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potential purchasers of our business, where appropriate.
All third-party providers must comply with suitable confidentiality and security
requirements.
6. Overseas disclosure
If necessary to provide legal services or support our operations, we may disclose
personal information to trusted service partners or legal professionals overseas.
Where we transfer information overseas, we take reasonable steps to ensure that
the recipient protects your information in accordance with Australian privacy
standards.
7. Data security
We use appropriate physical, technical, and administrative safeguards to protect
your personal information, including access controls, secure systems, and careful
selection of service providers.
8. How long we keep information
We keep personal information for as long as required by law or as needed for our
business purposes. After the retention period, information is securely deleted or
anonymised.
9. Your rights
Depending on the law that applies to you, you may have the right to:
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access your personal information;
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request correction of inaccurate information;
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withdraw consent (where applicable);
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request deletion where we have no lawful reason to retain it;
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request that we stop processing your information in certain circumstances;
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request transfer of your information to you or another organisation (data portability);
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object to the use of your information for direct marketing.
To exercise these rights, contact us using the details below.
10. Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or your
personal information, please contact Trio Lawyers at:
Trio Partners Pty Ltd
703 / 21 Ellingworth Parade Box Hill VIC 3128
+3 9191 0011
trio@triolawyers.com.au
11. Complaints
You may lodge a complaint with the Office of the Australian Information
Commissioner (OAIC) if you believe we have breached your privacy rights.
We welcome the opportunity to address your concerns before you contact the
regulator.
Talk to Our Lawyers
Get in touch to book a legal consultation